
Select Restoration is ready at a moments notice to respond to any fire or smoke damage property with-in one hour of your call. 24 HOUR EMERGENCY 586-791-3900
Select Restoration has the experience needed to repair all aspects of your fire & Smoke damages. We provide immediate response and cost-effective decision making wile demonstrating proven strategies and leadership. We will quickly stabilize the existing conditions and uniquely customize a program to minimize business interruption. From securing properties to Full reconstruction our production teams will specifically design a quality oriented restoration program to bring your loss to a swift conclusion.
Behavior of Smoke
A fire loss is very complex because of the unique behavior of smoke. It is important to have trained technicians at the loss location. Select Restoration knows their smoke! Let our IICRC certified technicians assist you in determining the situation.
Types of Smoke
Wet Smoke - Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
Dry Smoke - Fast burning at high temperatures.
Protein - Virtually invisible, discolors paints and varnishes. Extreme pungent odor.
Fuel Oil Soot - Furnace puff backs cause fuel oil soot.
Other Types - Tear gas, fingerprint powder, and fire extinguisher residue are other types.
Pretesting
After the type of smoke is known, pretesting on the property is performed to determine the following:
WARNING PLEASE READ BELOW
"AFTER THE FIRE: DONT GET BURNED TWICE"

One of the most pressing needs after a fire is the repair of the home or building. Many such repairs will require the services of professional Contractors like us here at Select Restoration. But professional Con Artists will also be out in force, perhaps over charging, perhaps taking money in advance but not completing the work or doing the work haphazardly as well as using Sub Standard materials. These tips can help you avoid being scammed.
Select Restoration is licensed with the State of Michigan License # 2102185156 Good Through 05/31/2011
Select Restoration is also Certified with the IICRC being a Complete Certified Licensed Firm # 139429.
Select Restoration is in good standings with the B.B.B (Better Business Bureau)
•
Be wary of solicitors after a fire. Manyhome repair con artists move in when their is a
fire, They Promise you the world and even offer you
money to sign their contracts. Then they got you!!
Michigan Sales persons must be licensed.
Ask to see their wallet sized license and call
the Michigan State License Board or go to
their web site at www.mich.gov to verify
the license status and to obtain educational
information, free of charge.
•
Shop around for the best deal. Get writtenestimates from several contractors. Don’t
allow a sales person to rush you into a deal.
Check out at least three local references.
•
Get all terms of the contract in writing, andget a copy of the signed contract. Under
state law, for home repairs over $500, a
contractor cannot collect a down payment
more than $1,000 or 10% of the contract
price, whichever is less. Never make full
payment until all work is completed to your
satisfaction. Also, be aware that you have
the right to cancel within three business
days after signing the agreement. In the
absence of a true emergency, no work can
be started on your property during the
three-day cancellation period.
Charity Fraud
There are many worthy disaster relief
organizations providing food, shelter, clothing
and other assistance to victims. But con artists
will prey upon the generosity of others to
collect money – supposedly in the name of
fire victims, but in reality benefiting no one
but the fraudulent solicitor. Keep these points
in mind:
•
Be alert to the possibility of a “sound-alike”name, one that is similar to the name of a
well-known relief organization.
•
Verify the identity of a solicitor. Don’tassume that a solicitor who claims to
represent a well-known charity actually
works for that organization. Ask for
identification and call the charity to verify.
•
Ask how the money will be used. Charitiesand solicitors must disclose what
percentage of money they collect is used
for actual services and what is used for
administration, fund raising costs, etc.—but
only if you ask for the information.
•
Obtain specific information about wherethe charity is located, a phone number
where you can contract the organization,
and what programs it provides, and think
twice about donating to that particular
group if the answers are vague or
unsatisfactory.
Phony “Officials”
Always ask for identification from anyone
coming to your door claiming to be operating
in an official capacity (building inspector,
telephone or utility repair person, etc.).Do not
admit anyone into your home unless they can
present authentic identification; don’t hesitate
to call their employer to verify if you feel
uncertain. Only an imposter will mind the wait.
Advance Fee Loans
Many consumers may find themselves in need
of loans or deferment of existing debts while
they recover from the effects of a disaster. But
many schemes offering “fast” or “guaranteed”
loans or extensions of credit may be nothing
more than scams. Some con artists may
represent themselves as brokers who, for a
“processing” fee can obtain FEMA checks for
you.
•
Avoid “advance-fee” loans in which acompany “guarantees” that you will receive
a loan, but requires that you pay money upfront
to obtain it. Such “guaranteed” loans
rarely exist. A state or federally-regulated
lending institution can tell you if you qualify
for a loan.
•
Do not give your credit card number,checking account or social security number
over the phone or internet unless you are
familiar with the company seeking the
information.
•
Be wary of ads that give you a 1-900number to call for “free” loan information.
Telemarketing
Basic rules to keep in mind when solicited for
any goods or services by phone, after a fire or
at any time:
•
Don’t give you credit card number or otherpersonal information out over the phone or
internet to someone who calls you to solicit
business.
•
Don’t let yourself be pushed into apurchase by a high-pressure salesperson.
•
Ask the solicitor if you can return the phonecall, and obtain a number where the
company can be reached. You can check
with the Attorney General’s Office at 1-800-
952-5225 or online at Mich.gov, or contact
your local Better Business Bureau to see if
there are complaints against the company.
•
Don’t hesitate to hang up when a uninvitedsolicitor calls.
Insurance Adjusters
If your home has sustained damage, you may
be approached by a public adjuster who, for a
fee, will offer to act on your behalf to settle
your insurance claim. After you talk to your
insurance company’s adjuster, you may decide
you want the assistance of a public adjuster.
But before you agree to use a public adjuster:
•
Ask what the adjuster is going to do andhow much it will cost. Remember, fees are
negotiable. Its usually 10%.
•
Get all the agreements in writing. Thecontract must include a 3-day right to
cancel notice.
•
Contact the Department of Insurance formore information at 1-800-927-4357 or
www.insurance.mi.gov.
Housing Refunds
If your rental unit has been declared
uninhabitable, you are entitled to a refund of
your security deposit and last month’s rent,
less legally allowed deductions.
• The landlord has three weeks to refund this
money.
• If you paid rent for the month and your
housing is uninhabitable, you may be able
to get a refund for the remaining portion of
the month’s rent.
For additional information on landlord/tenant
issues, call the Department of Consumer
Affairs at 1-800-952-5210.
Proud to service all our fire damage victims in Michigan since 1993.